PRIVACY POLICY

ROUTESPROUT PRIVACY POLICY

 

This policy was last modified on August 30, 2012

 

 

What information do we collect?

 

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on our site(s). Google's use of the DART cookie enables it to serve ads to you based on your visit to our site(s) and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


What do we use your information for?

 

The information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested or in the case of a sale of RouteSprout, Inc. to another company.

 

Your name, phone number(s), email address, and emergency contact information may be shared with your purchased trips’ transportation providers to notify them of your reservation and to make contact with you as needed.


The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.  You may opt out of these additional communications



How do we protect your information?

 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of third-party services for you to supply payment information via Secure Socket Layer (SSL) technology that will be encrypted into our payment gateway provider’s database only to be accessible by those who are authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information will not be kept on file for more than 60 days.


Do we use cookies?

 

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Do we disclose any information to outside parties?

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links

 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Additionally, we link to third-party social media services for sharing and communicating with other Users and prospective Users. These third-party social media services have separate and independent privacy policies. We therefore have no responsibility or liability for how your information is shared through these linked social media services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these third-party social media services.

 


California Online Privacy Protection Act Compliance

 

Because we value your privacy we have taken precautions to not distribute your personal information to outside parties without your consent.

All users of our site may make any changes to their information at any time by logging into their control panel and going to the 'Edit Profile' page.


Childrens Online Privacy Protection Act (COPPA) Compliance

 

We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only

 

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.routesprout.com/TOS.html


Your Consent

 

By using our site, you consent to our privacy policy.


Changes to our Privacy Policy

 

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date first above written.


Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.routesprout.com
privacy@routesprout.com
321-eBus-4us